Supports SharePoint 2010, 2013, SharePoint Foundation, Office 365 and SharePoint Online (all plans) The Layer2 Cloud Connector makes ALL native SharePoint features available for external data 4ĥ How does it all work? Microsoft Dynamics CRM via XRM / OData Data Access Provider (OData) No Direct Access SharePoint / Office 365 Native lists, e.g. No access to SAP data from outside is required.
#Office 365 support desk integration windows#
The Cloud Connector runs as standalone application (MMC) and Windows Service on any Windows server or client, safely within the corporate network. The Cloud Connector simplifies your SharePoint architecture, increases end user performance and availability, overcomes limitations and solves many issues that still exists with the SharePoint out-of-the-box data integration via BDC and BCS today, especially in the cloud. views, search, metadata, alerts and even workflows, to take business actions in SharePoint, when external data records are changed. All SharePoint features are available as usual for your your external data, e.g. from cloud? Do I need additional CRM licenses? (No!) The Layer2 Cloud Connector makes ALL native SharePoint and Office 365 features available for external data 3Ĥ What is the SharePoint Cloud Connector? Layer2 Cloud Connector can connect native SharePoint lists and libraries (onpremise or in the cloud) directly to almost any external data source codeless, and bi-directional, including Microsoft Dynamics CRM on-premise and online data.
#Office 365 support desk integration how to#
Layer2 is one of the leading providers of Microsoft SharePoint and Office 365 apps in Europe 2ģ MS CRM Integration with SharePoint and Office 365: Key customer pain points How to provide CRM data in the well-known Office user interface? What about performance and reliability of the integration? How to make sure quality, consistancy and up-to-dateness of integrated data? How to avoid programming and complex architecture? How to securely transfer and access CRM data, e.g. Layer 2 has also been known as a reliable partner to customers in Central Europe, offering additional consulting and services in the fields of SharePoint.NET programming and IT infrastructure for more than 20 years. 1 Integration Microsoft Dynamics CRM with SharePoint and Office 365 via OData Frank Daske Business Development Manager Layer2 The Layer2 Cloud Connector integrates Microsoft Dynamics CRM with SharePoint and Office 365 in just minutes 1Ģ Who is Layer2? As a Microsoft Gold Certified Partner and ISV based in Hamburg (Germany), Layer2 is one of the leading providers of Microsoft SharePoint, Office 365 and Azure apps in Europe with a major focus on Data Integration, Collaborative Knowledge Management, Social Networking and Cloud.
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